Refund policy

We want you to love what you ordered. If something’s off, we’ll make it right.

Returns

You have 30 days from the date of delivery to request a return.

To be eligible:

• Item must be unused and in original condition

• Item must be in original packaging

• Proof of purchase is required

Some items are non-returnable:

• Perishable goods

• Digital products or gift cards

• Personalized or custom items

• Items marked “Final Sale”

Refunds

Once your return is received and inspected, we’ll notify you.
If approved, your refund will be issued to your original payment method within 5–10 business days.

Shipping costs are non-refundable unless the return is due to our error.

Exchanges

We only replace items if they’re defective or damaged.
Email us at [support@email.com] and we’ll get you sorted.

How to Start a Return

Email [support@mrkattadventures.com] with:

• Your order number

• The item you’d like to return

• The reason for the return

We’ll reply with next steps.

Damaged or Incorrect Orders

If your order arrives damaged or wrong, contact us within 48 hours of delivery. Include photos so we can fix it fast.